Gilbert Beauty Supply aims to provide quality, professional products that you will use and enjoy. We also acknowledge that you may not be happy with the product you have received. Our returns policy has been created to provide as much comfort and flexibility for our customers within set limitations. Below is our returns policy that applies for all products listed on the website for purchase.
Our return policy is for 30 days of receipt of delivery.
If you ordered something that you no longer want and want to send it back to us in its original unopened, unused packaging for store credit only.
If you received an item that is not what your ordered (wrong item), damaged or defective item.
Some items we cannot accept a return, offer exchanges, replacements.
This policy does not affect to issues relating to faulty or incorrectly described products. Please keep in mind that we have a right to deduct a 15% restocking fee from any return.